Clockrelease provides a SaaS (Software as a Service) platform for tracking work time, managing projects, and reporting productivity. The service is intended exclusively for professional users (legal entities, sole proprietorships, freelancers) in Romania.

"User" means any individual or legal entity that creates an account on the platform. "User Content" represents the data, files, and information uploaded by the user within the service.

To access the platform's functionalities, the user must create an account, providing accurate and complete information. Login credentials are personal and non-transferable.

The user is solely responsible for maintaining the confidentiality of their password and for any activity conducted through their account. Any security breach must be immediately reported to info@clockrelease.com.

The user agrees to use the service only for legal purposes, in compliance with Romanian and European legislation. Uploading content that infringes copyright, contains malware, or encourages illegal activities is prohibited.

The user has the right to access, modify, and delete their own data at any time through the platform interface. Clockrelease does not claim ownership rights over user content.

Clockrelease commits to maintaining a reasonable level of service availability, except during scheduled maintenance periods or force majeure events. The platform uses standard security measures (TLS encryption, daily backups) to protect data.

We reserve the right to modify the service's functionalities, with prior notice of at least 30 days, communicated via email or through an announcement on the website.

Clockrelease is not liable for indirect damages, loss of profit, business interruption, or data loss caused by improper use of the platform. Clockrelease's total liability towards any user is limited to the value of the subscription paid in the last 12 months.

The service is provided "as is," without explicit or implied warranties regarding uninterrupted operation or error-free performance. The user acknowledges that no software platform can be completely free of vulnerabilities.

Personal data processing is carried out in accordance with Regulation (EU) 2016/679 (GDPR) and applicable Romanian legislation. Collected data (name, email, billing information) is used exclusively for providing the service and administrative communications.

The user may request the complete deletion of their data at any time by sending a request to info@clockrelease.com. For full details, please see the Privacy Policy.

Subscriptions are invoiced monthly or annually, depending on the option chosen at registration. Invoices are issued electronically and sent to the email address associated with the account. Payment is made by bank card or bank transfer, according to the terms specified on the invoice.

In case of late payment, Clockrelease reserves the right to suspend access to the service after a 7-day prior notice. Refunds are granted only for proven billing errors, not for non-use of the service.

The contract is concluded for an indefinite period, starting from the date of account activation. The user may terminate at any time by deleting their account from the platform settings. Clockrelease may terminate the contract in case of a serious breach of the terms, with a 14-day prior notice.

Upon termination, user data is retained for 30 days, after which it is permanently deleted. The user is responsible for exporting their own data before the contract ends.

Clockrelease may update these terms at any time, provided that users are notified at least 30 days before they take effect. Notification is made via email and by publishing the new version on this page.

Continued use of the service after the modifications take effect constitutes acceptance of them. If the user does not agree, they may terminate the contract within the notice period.

For questions regarding these terms, the user may contact the Clockrelease team at info@clockrelease.com or at the postal address: Calea Mesteacănului 9/1, Romania.

Disputes not resolved amicably will be settled by the competent courts in Romania, in accordance with Romanian law. For consumers, the alternative dispute resolution procedure applies according to Government Emergency Ordinance 38/2015.